Level 2
TECHNICAL SUPPORT TEAM
Since the beginning, JalTest technical support (after sales service) has been the base column for the success for the multi-brand diagnostic tool.
Due to the acquired knowledge by the technical support staff, and also development and engineer departments, two years ago we could celebrate the creation of the new technical database system JalTest INFO.
Jaltest INFO, is a self-help software essential to recognize the technical details that make possible a good solution for the failures in new generation vehicles. Besides, all this data was complemented with a great number of images, electrical diagrams, maintenance data, etc.
But this is just an added factor to the human team that forms the Technical Support department that, makes an exceptional support and team work to help solving the failures. The outstanding evolution of this department is increasing the satisfaction of the clients.
By all these factors we can assure that the Technical Support is one of the key points that have made JalTest leader in commercial vehicles diagnostics.