It is a computer-based service program that allows users to maintain and calibrate Eaton Advantage Automated Clutches on Detroit™ DT12™, Mack® mDrive®, and Volvo® I-Shift automated transmissions.

To successfully install and operate, your computer must meet the following minimum system requirements.

• Operating System:

Windows 10 / Windows 11 (32 and 64-bit support).

• Minimum PC requirements:

CPU: Intel® Core™ i5-6300U CPU @ 2.40 GHz 2.50 GHz or similar.

RAM: 8 GB.

Available Hard Disk space of a minimum of 20 GB (NTFS file system is required).

Microsoft Office 2016 or higher.

Hard disk type: SSD.

Screen minimum resolution: 1366x768.

USB communication port: 2.0 or higher

Internet connection.

Bluetooth connectivity (optional).

These requirements may be subject of future updates and will be notified to the user during the software installation.

This software requires the use of a vehicle link adapter that is RP1210C compliant and has device drivers that are compatible with the computer’s operating system and external communication ports. Contact your adapter manufacturer for information on driver installation and operating system compatibility.

Please, visit the ServiceRanger 4 web site for more information.

Please, visit the ServiceRanger 4 web site for more information.

Yes, ServiceRanger 4 Pro+ is available globally. Supported languages include: English (US), Spanish and French languages.

No, a licence can be only activated and used on one computer at the time.

Yes, ServiceRanger 4 Pro+ can be activated on another computer by performing a licence transfer inside your ecommerce account and completing the software activation process on the new computer. Note: The previous computer will lose the licence after the transfer.

No, all updates to the ServiceRanger 4 Pro+ software are included with the licence subscription (annual renewal is mandatory).

You will see a message in the application 30 days before expiration.

No, you must renew your licence before it expires.

Please, visit the ServiceRanger 4 web site for more information.

Each license number has an automatic 30-day renewal grace period during which it can be renewed. If the licence is not renewed during this time, it cannot be renewed and a new license must be purchased.

Note: The renewal purchase will extend your licence number from its expiration date not from when the order was placed.

You can call 1-800-826-HELP (4357) or email customer.service@nexiq.com device drivers.

Verify that the computer is connected to the internet and there are no folder permissions, security settings, proxy or firewall settings that could be preventing the ServiceRanger 4 Pro+ software from accessing the server; any router firewalls should also be checked.