ČESTO POSTAVLJENA PITANJA

In order to subscribe to any Jaltest Telematics solution, you can contact any of our distributors associated to your area. In case of not having information about our distribution network, you can fill in this form or contact us directly via email at jaltest-telematics@jaltest.com. Our customer service team will put you in touch with your nearest distributor so that they can provide you with all the information you need.

Ako želite isprobati rješenje prije nego što ga kupite, zatražite demo verziju ovdje. Naš prodajni tim će Vas kontaktirati kako bi dogovorili posjet ili video konferenciju i informirali Vas o uvjetima.

Kako biste saznali više o našoj pokrivenosti Jaltest Telematics u Vašoj zemlji, pogledajte odjeljak "Pokrivenost dijagnostikom".

The Jaltest Telematics platform has three updates per year, which include enhancements and new functionalities.

You can find all the information about the software solutions offered by Jaltest Telematics in the section “Jaltest Telematics Configurator”.

The devices considered in order to provide telematics and remote diagnostics services depend on the type of vehicle. Specifically, for trailers and semi-trailers, the T-DOT device must be installed, and for the rest of motor vehicles (trucks, vans, buses, agricultural equipment or OHW equipment) the device that must be installed is the T-VOD. In case the diagnostics services are not needed, a T-VOD Lite can be installed. Furthermore, additional hardware devices may be required, depending on the modules subscribed.

FMS je kratica za "Fleet Management System". To je standardno sučelje za pristup podacima komercijalnih vozila (kamiona i autobusa). Godine 2002. šest velikih europskih proizvođača odlučilo je razviti ovaj standard: DAF, Daimler AG, IVECO, MAN, VOLVO/RENAULT i SCANIA. FMS standard prikuplja niz podataka koji se prenose kroz J1939 protokol, kombinirajući pristup podacima tahografa među ostalima, te je univerzalni izvor informacija i komunikacije.

In its basic version, Jaltest Telematics offers a series of data obtained from the FMS bus (or equivalent).This data forms the basis for the following reports: idle time, speed report, RPM, consumption, brake use, use of inertia, distance traveled, and some sections of the efficient driving calculation.

Any vehicle equipped with FMS has a specific connector established by the FMS standard. Depending on the brand and model, its location will be different. Our technical department will confirm if your vehicle is equipped with it or not. In case your vehicle does not have FMS, we will suggest an alternative to have access to the maximum amount of information possible by connecting through an equivalent CAN bus.

Remote diagnostics enables a connection to all electronic control units (ECU) fitted to the vehicle that are supported by Jaltest Diagnostics. This connection allows fault codes to be read and classified as "active" or "inactive". For each fault code, additional information is also retrieved relating to the fault codes recorded by the ECUs at the time the fault code occurred. This information is very useful when analysing the conditions under which the fault code occurred.

Osim toga, svaka kontrolna jedinica ima skup podataka koji je identificiraju i skupinu mjerenja koja omogućuju poznavanje i procjenu ispravnog rada kontrolne jedinice, a time i ispravnog rada vozila. Neki primjeri ovih mjerenja su: nivo istrošenosti kočionih obloga, postotak prljavštine u filtru goriva, datum sljedeće zamjene ulja ovisno o uvjetima uporabe, tlak pumpe goriva itd.

Pristup ovim informacijama otvara vrata za poboljšanje koje prije nije bilo razmatrano u kontekstu konvencionalnih telematičkih rješenja, promičući željeni koncept predvidljivog održavanja i alarma na temelju stvarnog radnog stanja vozila.

Remote diagnostics enable one-off connections to the vehicle, either on demand or via automatic schedules. Thanks to these connections, it is possible to check the vehicle status at any time, monitor its key operating parameters and receive alerts when faults are detected or when certain values exceed the limits previously defined by the user.

A digital tachograph is a monitoring device whose ultimate purpose is the same as that of an analogue tachograph. However, unlike the analogue version, the digital tachograph records information relating to the vehicle and its drivers activities digitally, both in the tachograph’s internal memory and on the driver card. The traditional chart discs are thus replaced by smart driver cards.

The remote tachograph download is conditioned by the tachograph version installed in the vehicle. In general, the minimum compatible versions based on the tachograph brand are:

• Continental VDO: 1.3


• Stoneridge: 7.0

The reading of driver activity data, like remote download, is subject to certain conditions relating to the version of the tachographs. Specifically:

• Continental VDO: 2.0


• Stoneridge: 7.4

Furthermore, each manufacturer manages access to driver activity via an additional feature. Specifically for VDO, the so-called ‘COUNTER’ functionality must be enabled. In the case of Stoneridge, the required functionality is DDS.


It should be noted that VDO’s COUNTER functionality is enabled by default in versions 2.2 or later. However, for earlier versions, the following points must be taken into account:


2.0 This can be enabled via an update at an authorised centre.


2.0a This can be enabled using an update card.


2.1 Same as for 2.0a.

Mobilna aplikacija ima iste funkcije kao web aplikacija, ali s prednostima rada iz aplikacije u telefonu.

Mobilna aplikacija dostupna je za Android i iOS uređaje.

Ako trebate bilo kakvu podršku u korištenju Jaltest Telematics portala, obratite se svom distributeru. U slučaju da nemate dodijeljenog distributera, možete nas kontaktirati na broj telefona +34 926 27 81 81.